Company information

This page contains the information that section 43 of the Electronic Communications and Transactions Act 25 of 2002 (ECTA) requires us to show.

The supplier

Name: Bamboo Media, trading as Bamboo Tech Law
Physical address: 131 Oxford Road, Rosebank, Johannesburg, 2196, South Africa
Address for service of legal documents: 131 Oxford Road, Rosebank, Johannesburg, 2196, South Africa
Email: support@bambootechlaw.com
Website: https://bambootechlaw.com
Self-regulatory or accreditation bodies: none
Codes of conduct: none

The service

Bamboo Tech Law is cloud practice-management software for legal practitioners. It covers clients and cases, documents, diary and tasks, time recording, billing, a trust account ledger, a client portal and electronic signing. It works in a web browser and as an installable phone app. Access starts as soon as your account is created.

Price and payment

Price: R999 a month (2 users and 50 GB included), R399 a month for each extra user, R99 a month for each extra 100 GB. Annual billing costs 10 months' fees for 12 months. No VAT is charged (we are not currently VAT-registered).
Payment: in South African rand by card through Paystack, in advance, renewing automatically each month or year until cancelled. The 14-day free trial starts when you add a card. The card is checked with a small refunded charge. The plan then starts automatically when the trial ends, unless you cancel before then in Settings → Plan.
Minimum duration: none. You can cancel at any time, and cancellation takes effect at the end of the paid period.

Cancellation and refunds

See clause 11 of our Terms of Service, including your right to cancel within 7 days under section 44 of ECTA if you contract as a consumer (a natural person).

Your records of the transaction

Your plan, invoices and payments are available at any time in Settings → Plan. You can save or print our terms from your browser.

Security and privacy

See our Security page and Privacy Policy.

Disputes

We do not subscribe to an alternative dispute resolution code. See clause 20 of our Terms of Service.